Virtual Queue Management
Retail • Service • Government
What is Qless™?
QLess can allow social distancing while still serving customers!
We are helping to make customer journeys more efficient: eliminate lines, speed up transactions, and empty lobbies TODAY.
Disperse crowded lobbies and maintain Social Distancing Guidelines by allowing customers to get in line from home, their vehicle, or work. Customers are notified via SMS or App their wait time and when to arrive in the lobby.
Eliminate Long Lines & Reduce Walkaways
Reduce Customer Complaints
Boost Staff Productivity & Operational Efficiencies
Insights with Tracking & Reporting
Enhance Communication & Customer Engagement
Virtual Call-Back Queues
Avoid waiting room congestion. Customers join a queue remotely and receive a callback or video conference on their mobile phone when you are ready to speak with them. Customers know their place in line and their wait time.
What are the Benefits of Queue Management??
Eliminate Long Lines and Reduce Walkaways
Gain Invaluable Insights with Reports
Equip your business with key data to improve customer service. Real-time reports provide powerful data for critical decision-making, such as anticipating peak periods to optimize staff productivity.